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© 2020, Urban Development Corporation

ASSISTANT MANAGER- OPERATIONS (CONTRACT)

ST. ANN DEVELOPMENT COMPANY LIMITED REQUIRES THE SERVICE OF AN ASSISTANT MANAGER- OPERATIONS (CONTRACT)

Job Summary:

The incumbent has responsibility to provide assistance in the management and coordination of operations for The World-Famous Dunn’s River Falls and Park.

The ideal candidate should have:

Specific Knowledge, Qualification and Experience

· A Bachelor’s Degree in Management Studies, Tourism Management/ Hospitality Management or equivalent from an accredited institution

· Sound knowledge of managerial practices and principles

· Sound knowledge of hospitality products, services, systems and

procedures

· Sound knowledge of customer service standards and practices

· Sound knowledge of relevant computer applications e.g. Microsoft Word, Excel

· Sound knowledge of developing and implementing management control systems

· A minimum of three (3) years managerial experience in a medium size tourism /hospitality entity or similar environment

· Experience in attraction management at the minimum level of a supervisor would be an asset.

· Team Jamaica Certification would be an asset

· A foreign language would be asset

Required Skills and Specialized Techniques

· Ability to communicate effectively in both oral and written formats

· Well developed problem solving, judgment and analytical skills

· Excellent leadership and human relations skills

· Must be customer focused and service driven

· Excellent planning, organizing and time management skills

· Ability to manage change initiatives

· Must be highly confidential

· Demonstrate tact and diplomacy

· Ability to work on own initiative

Application with Curriculum Vitae should be sent no later than 2023 March 12 to:

The Human Resources Manager
St. Ann Development Company Limited
Ocean Village Shopping Centre
Ocho Rios P.O.
St. Ann

email: careers@udcja.com