The Urban Development Corporation (UDC) – managed Dunn’s River Falls and Park has received a TripAdvisor® Certificate of Excellence award announced May, 2015. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses analytical software to determine the honourees that takes into account the quality, quantity and timeliness of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Dunn’s River Falls and Park and we would like to thank all of our guests who took the time to complete a review on TripAdvisor,” said Desmond Malcolm, General Manager, UDC. “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence for our business and our continued commitment to excellence.”
"TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide.
Dunn’s River Falls which recently implemented a new ticket management system geared towards more efficient entry for customers has over the years achieved significant milestones. The facility was named most popular and exciting attraction by cruise officials during 2004 and Leading Caribbean Tourist Excursion by the World Travel Awards in November 2009 and 2010.
The rates for non-residents to access Dunn’s River Falls and Park are US$20 for persons ages 12 years and over and US $12 for children between the ages of 3 – 11 years. Jamaicans currently enjoy a discounted rate of J$600 for persons ages 12 years and over and J$300 for children between the ages of 3 and 11. The attraction opens daily between the hours of 8:30 a.m. – 4:00 p.m. and on cruise ship days from 7:00 a.m. to 4:00p.m.